ORANGE PARK, Fla. – It has been months since families have been allowed to hug their loved one in Florida’s long-term care facilities yet confirmed cases of COVID-19 continue to pop up facilities across Northeast Florida putting those most vulnerable at risk.
According to the latest report from the state, there are 146 long-term care facilities in Northeast Florida with confirmed coronavirus cases among either residents, staff or both.
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“I’ve never felt that my mom hasn’t felt good until now,” Teresa Botkin said of her mother, 90-year-old Nora Howard.
Howard has been a resident of Signature Healthcare of Orange Park since last October. Botkins had nothing but good things to say about the facility until Thursday night when her sister, Kim, went to visit their mother.
“When Kim got there, they said, ‘Well, your mom isn’t there,' and she’s thinking, ‘Well, OK, where is she?‘” Botkins said. “They said, ‘We had to move her. She’s COVID positive.”
Botkin said she was never made aware that her mom was moved to the Signature Healthcare facility in Jacksonville. Which is an issue because her mother has Alzheimer’s and Botkin is her power of attorney.
“I should have been notified. I was never notified,” Botkin said.
Botkin is also confused about how her mom got the virus.
“It doesnt make sense. My mom has been negative this entire time. I haven’t been able to see her. We haven’t been able to see her. She’s been in isolation so the only people she’s seen is their staff,” Botkin said.
COVID-19 cases keep popping up in long-term care facilities across Northeast Florida, including:
- Clay County – Signature Healthcare of Orange Park – 18 residents, 14 residents transferred, 37 staff testing positive (69 total connected cases)
- Duval – Fouraker Hills Rehab and Nursing Center – 43 residents, 7 residents transferred, 26 staff (76 total connected cases)
- Duval – Heartland Health Care Center Jacksonville – 13 residents, 18 residents transferred, 32 staff (63 total connected cases)
- Duval – Jacksonville Nursing & Rehab Center – 3 residents, 22 residents transferred, 35 staff (60 total connected cases)
- Duval – Park Ridge Nursing Center – 41 residents, 12 residents transferred, 35 staff (88 connected cases)
- Duval – St. Catherine Laboure Manor – 25 residents, 8 residents transferred, 19 staff (52 connected cases)
- Duval – Taylor Care Center – 27 residents, 27 residents transferred, 8 staff (62 connected cases)
INTERACTIVE: Tracking COVID-19 cases at NE Florida’s long-term care facilities
RELATED: Mounting cases sparks concern at Florida’s nursing homes
Botkin said she’s concerned other families may also have been left in the dark.
“For her 90th birthday, we couldn’t hug her, couldn’t touch her, couldn’t have her blow out candles with us there, but you guys can see her and do that and you got her sick,” Botkin said. “My message is: do what you said you would do and take care of our loved ones.”
Signature HealthCARE of Orange Park sent News4Jax this statement in regards to Botkin’s allegations.
“In regards to your inquiry, Signature HealthCARE of Orange Park has been in contact with the responsible party of our resident. The responsible party has been given the information concerning our resident and has spoken with our leadership at Orange Park. It is always our goal to keep the responsible parties of our beloved residents updated and engaged with their loved ones, especially as this virus changes daily and our response, at times, must mirror that sudden change for the safety of our residents and staff. Along with safety, family notification is a top priority, and family calls are made, sometimes several times in an effort to reach the responsible party.
In reference to your question about transfers, there are a multitude of circumstances that must be considered, including, but not limited to, availability in a facility’s COVID unit, if it’s equipped with one, the number of available beds at local partnering hospitals and the admissibility requirements at local hospitals.
Lastly, to your question of why an uptick in COVID cases may happen in a facility, as you know in your reporting, this is a virulent virus that changes daily and is carried by many asymptomatic people. Trying to pinpoint the “why” is a feat even our national medical experts are still investigating. But our response to the rise in cases is the key. Even with the proper protective personal equipment (PPE), our residents still go out to hospitals, stay several days, and then return, which can be a potential source of exposure. Furthermore, ambulance personnel are involved in the transport, and they encounter persons in the general public every day who could be asymptomatic virus carriers. The potential sources for exposure are many. That is why our response continues to be vigilant in following all CDC guidelines and the requirements made by other governing agencies for the protection of our residents and staff, every day.”