Another day, another scam warning. But we want to help keep your money and identity secure.
And this one can really look legit.
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It has to do with subscriptions you may or may not have.
The Better Business Bureau’s Scam Tracker has received reports from people -- and small businesses -- about notices claiming to be from Best Buy’s Geek Squad or PayPal.
Here’s how it works:
- You get an email or invoice, saying you’re being billed for hundreds of dollars to auto-renew a subscription service.
- The email may include a PDF version of the invoice and a number for you to call if you want to cancel the subscription.
- Once you call that number a “customer service agent” answers and pretends to help you cancel.
- They may offer you a refund or ask you to confirm your bank account details so they can cancel the payment.
- But once they have this information, they can access your account and withdraw money.
One person reported losing more than $400.
Here’s how you can protect your money:
- Be wary of unsolicited emails, especially if you don’t remember doing business with the company.
- Keep track of your subscriptions, including the prices and renewal dates.
- Don’t give in to scare tactics. Scammers will use a sense of urgency to get you to give up sensitive information or make payments without thinking.
- If you have a question about a company’s message, reach out to them directly.
- Don’t click on links or call numbers in the questionable message.