JACKSONVILLE, Fla. – It appears Navy Federal Credit Union is back up and running after customers experienced issues with account deposits Thursday morning.
The credit union confirmed the issues in a tweet:
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"We're experiencing a delay with account deposits today, and we're working through a solution. Currently members are unable to call in to speak with representatives."
As of 2:30 p.m. Thursday, it appeared all of the delays were fixed. A Navy Federal spokesperson gave News4Jax this statement:
"Some of our members began experiencing a delay in posting deposits. At this time, all deposits are back to normal. Members with account specific questions can visit a branch, call our contact center or use online and mobile banking."
IMPORTANT UPDATE - At this time, all deposits are back to normal. To see your latest account details, use online and mobile banking. For account-specific questions, you can now call a member representative. We apologize for any inconvenience.
— Navy Federal (@NavyFederal) December 20, 2018