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USPS mail delays in Glynn County causing financial strain for residents

BRUNSWICK, Ga. – Residents in parts of Glynn County are expressing frustration over inconsistent mail service from the United States Postal Service (USPS).

Many have reported delays, with some going days without receiving any mail. This inconsistency is causing financial strain for some residents.

News4JAX spoke with local residents who are feeling the impact of these delays.

Bobby J. Miller, a Brunswick resident, shared his experience of installing a brightly colored mailbox to catch the attention of mail carriers.

Despite this, he has faced issues with late bill deliveries, resulting in late fees.

“Well, see we’re on a low income and we have to do what we can pay,” Miller said. “And then after that right there we have to pay more, it’s going to hurt us with buying food, gas stuff like that.”

John Adams, another Brunswick resident, echoed similar concerns.

“My mail would come every day at like 11 o’clock every day, every day you can count on it,” Adams said. “And now it’s getting way off.”

In response to these issues, Georgia Representative Buddy Carter and other lawmakers have taken action by sending a letter to the postmaster. The letter inquired about the percentage of inbound mail delivered on time and asked about challenges faced by USPS employees in delivering reliable service.

Last month, during a Homeland Security and Governmental Affairs Committee meeting, Senator Jon Ossoff addressed USPS service concerns, while the postal service defended its operations.

News4JAX reached out to USPS for a response regarding when residents in Brunswick might see improvements. They responded in a statement and said:

The Postal Service plays an important role in the community, and we are committed to providing the best service possible. Local management at the Brunswick, GA Post Office confirms that all available mail and packages are being delivered timely each day. Customers are reminded that, if they need assistance with mailing or shipping concerns, they have a variety of options for reaching us, including contacting a manager or supervisor at their local Post Office, calling 1-800-ASK-USPS(1-800-275-8777), or visiting our website at www.usps.com.

Tiffany Rowland, Strategic Communications Specialist, USPS

Until changes are made, Miller plans to pay his bills in person to avoid further late fees.


About the Author
Khalil Maycock headshot

Khalil Maycock joined the News4JAX team in November 2022 after reporting in Des Moines, IA.