JACKSONVILLE, Fla. – VyStar Credit Union reported issues with its mobile app on Monday, and a message on its official Twitter page posted in the evening said problems were still apparent.
“We have restarted the system and members have been able to log in directly at http://vystarcu.org. The mobile app is still experiencing issues and is not yet ready for use,” VyStar wrote on its Twitter page.
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“We suggest all members log in via the “Log In” button or by going to online.vystarcu.org for urgent needs.,” the credit union said.
VyStar suggested users head to its website for urgent needs. “Our team is continuing to work as quickly as possible to resolve these issues,” it wrote.
The credit union began a conversion to a new online and mobile platform over the weekend.
If you need support, you can connect with a VyStar representative via VyChat at https://t.co/cDpZJnEt77 or our Contact Center at 904-777-6000 or 800-445-6289. You can also visit any of our branches and continue to use our ATMs.
— VyStar Credit Union (@OfficialVyStar) May 16, 2022