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Jacksonville Beach opens forensic investigation after cybersecurity event impacted operations

JACKSONVILLE, Fla. – The city of Jacksonville Beach gave an update during their council meeting Monday on the cybersecurity event that abruptly closed city operations last week.

Although some questions remain unanswered, Jacksonville Beach Manager Mike Staffopoulos addressed the incident at the beginning of the Monday afternoon meeting.

He said the IT team and cybersecurity experts are conducting a forensic investigation into what happened.

PREVIOUS STORY: City of Jacksonville Beach abruptly closes Monday after ‘information systems issues’

In his statement, he said the following:

  • Beaches Energy utility is fully operational
  • The Public Works Pollution Control Plant and Water Plants are fully functional
  • The police department’s dispatch and processing operations remain fully functional
  • Email and call centers are functional

Staffopoulos did note that the city has encountered some challenges with accounting functions.

“I want to reassure our employees and vendors that we can process pension payroll and employee payroll. We are also making progress in restoring our ability to pay vendors, albeit in a limited fashion,” Staffopoulos said.

News4JAX requested public records from Jacksonville Beach Police and the city, each agency has pointed at one another for those records.


About the Author
Ariel Schiller headshot

Ariel Schiller joined the News4Jax team as an evening reporter in September of 2023. She comes to Jacksonville from Tallahassee where she worked at ABC27 as a Weekend Anchor/Reporter for 10 months.

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