JACKSONVILLE, Fla. – A Bartram Park man said he got random charges on his credit card after signing up for a sticker on SunPass’ website.
The man requested anonymity and said this experience is concerning because he’s not sure how his credit card information was stolen.
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He said he got on the SunPass website to get a $15 SunPass and shortly after the purchase, he started getting alerts from a credit card he seldom uses.
“Minutes later my credit card company sends me a text saying ‘Did you spend $3 on something?’ Well, maybe that was SunPass. So I said yes. After 30 minutes went by then I get a $29, $39 charge from a gaming company. I Googled it and it was from China,” the man said.
When he called SunPass, operators kept warning him about fraudulent text messages that it had been dealing with. The man said he never clicked on a text message and only interacted with Sunpass’ website.
“I keep calling SunPass and they keep telling me not to use the text and I keep explaining the text had nothing to do with it,” the man said.
SunPass told News4JAX that the FBI is investigating the widespread text message scam.
“Similar scams have been reported by toll agencies across the country over the past several days and the Federal Bureau of Investigations (FBI) has issued a public service announcement warning the public about these scams,” a SunPass spokesperson said.
SunPass said they’re not aware of a case like what’s happening to the man and it’s unclear how he was scammed.
His only word of advice is to pay attention to your card statement if you get a SunPass.
“That’s the reason I’m warning people, please monitor your credit card statements because they’re small charges. And you may not even notice them,” the man said.
SunPass said if you think you’ve been a victim, contact the FBI’s Internet Crime Complaint Center at www.ic3.gov