JACKSONVILLE, Fla. – Jacksonville Transportation Authority (JTA) is asking riders to use their MyJTA app on their phones to help save money starting May 1.
Under the new policy, MyJTA app users will receive a refund after they meet the fare equivalent of a daily, three-day, weekly, or monthly pass.
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“Within the app, we’re looking to simplify the fare using a method called “best fare.” The technology within the app will allow our customers to not have to think about their purchasing habits or their riding habits. They just continue to use the app and they will get the best fare,” JTA Revenue Manager, Endya Freeman, said.
For example, if the user activates multiple single-day passes and their spending amount exceeds the price of a multi-day pass, the difference in cost will be refunded to their original form of payment.
According to JTA, by implementing this policy, app users will pay no more than $65 in fares over 31 days, providing more savings regardless of riding and spending habits.
“I commend our Board of Directors for approving the latest updates to our fare policy,” said JTA CEO Nat Ford. “These changes will put money back into the pockets of our patrons, making it more affordable than ever to use our fixed-route services.”
Another change that went into effect May 1 involves riders age 65 and older.
Senior citizens can now use their Florida-issued driver’s license or Florida State identification in addition to their JTA Senior STAR Card to board JTA fixed-route buses at no cost, according to JTA.
This change will allow more seniors to take advantage of free transportation.
Please note that state-issued identification from other states will not be accepted.
For questions regarding these new policies, please contact JTA Customer Service at (904) 630-3100.