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How to get disaster assistance from FEMA after Hurricanes Helene and Milton

Steinhatchee, Fla. (Sept. 30, 2024) - Survivors register for disaster relief with FEMA Disaster Survivor Assistance team following Hurricane Helene. (Patrick Moore, Public Domain)

JACKSONVILLE, Fla. – After two back-to-back Hurricanes in Florida, FEMA is helping disaster survivors with a variety of assistance programs.

To access the funding you must submit an application and live in a declared disaster area.

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As of Friday morning, only FEMA aid for Hurricane Helene victims was available. People impacted by Hurricane Milton should wait to apply until the official federal disaster declaration is made – which is expected to happen later Friday.

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FEMA teams are still helping victims of Hurricane Helene across six states. Now, the agency is simultaneously focused on the immediate response needed for Hurricane Milton in Florida.

Flooding and storm surges from Milton left a path of destruction locally in St. Johns, Flagler, and Putnam Counties.

FEMA can assist if your home or property was damaged, even if you’re renting. They can also help with funding for immediate needs like temporary housing, gas, food, and water.

“To apply, they only need to come to talk to us,” Erendira Strittar said, a FEMA Public Affairs Specialist. “We just need a phone number where we can contact them. We also need the address where the disaster happened, and the address, in case they’re staying in another place, their social security number. And we also asked them to make a list the inventory of the damages they received.”

Suwannee, Fla. - A FEMA team canvasses neighborhoods looking for disaster survivors to register for disaster assistance following Hurricane Helene. (Public Domain)

You can apply for FEMA assistance in four ways:

Two disaster recovery centers are open locally in Glen Saint Mary’s and Lake City. FEMA expects to open more centers locally next week, in the counties most impacted by Hurricane Milton.

FEMA officials are stressing that there is enough money right now for immediate response and recovery needs.

“We have heard a lot of rumors at this moment about FEMA. Sadly, that’s why the best way to get the correct information is calling 1-800-621-3362, FEMA, or just going online where you can talk to someone and read the correct information,” Strittar said.

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If you were affected by Milton or Helene, you’re encouraged to apply for disaster assistance.

You can get help with temporary housing, money to repair damages not covered by homeowners’ insurance, and money for immediate needs that does not have to be paid back.


About the Author
Tiffany Salameh headshot

Tiffany comes home to Jacksonville, FL from WBND in South Bend, Indiana. She went to Mandarin High School and UNF. Tiffany is a former WJXT intern, and joined the team in 2023 as Consumer Investigative Reporter and member of the I-TEAM.

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