JACKSONVILLE, Fla. – The City of Jacksonville held a ceremony Friday morning to welcome the new Postmaster Falonda Woods.
“I will listen to the voices of the American public. I will listen to the voices of my employees, and I commit to you that I will serve you in every capacity in which I’m able, according to the postal rules and policies,” Woods said.
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According to a release, Woods began her postal career in 1999, as a PTF city letter carrier in Port Arthur, Texas. In 2016, she embarked on a new journey as the Postmaster of Tyler, Texas. She later served an executive detail as OIC in Fort Worth.
Woods is a proud veteran of the U.S. Army and a graduate of multiple USPS leadership development programs.
Since May 2021, she has served as the Postmaster of Atlanta, Georiga.
Now, as Jacksonville Postmaster, Woods will oversee retail and delivery operations for the city, which include a dedicated force of 1,145 employees serving customers at 23 facilities delivering on a total of 704 delivery routes.
“It’s a great pride when you can improve service. Leading people, influencing them, that’s the meat and potatoes of everything that we do,” Woods said.