Embracing feedback: How to turn criticism into change

Picture this, you’re in the office with your manager and they point out what areas you could improve on.

Feedback is crucial for a company. According to BuildEmpire, 75% of employees who receive feedback feel that it is important to their work, but sometimes others might not be happy to receive it. So how can you make the most out of constructive criticism?

How can you take critical feedback and turn it into positive change at work?

First, remember it’s not personal — but a way to improve your skills and performance.

According to a Harvard Business Review, 72% of employees see managers providing critical feedback as an important step for their career development.

Next, listen to understand not respond. Instead of thinking of a quick defense reply, commit to active listening. Picking up on all of the details and summarize their remarks back to them to confirm your understanding.

See constructive criticism as a challenge for your professional growth and actively seek out feedback.

And always reflect on what you discussed and develop specific, measurable, achievable, relevant, and time-bound goals — or SMART goals. This way can help your action plan be clear and attainable.

And remember to say thank you. While receiving it is hard, the person telling is also working to help you improve.

Another way to take constructive criticism, approach it with the curiosity of a lifelong learner. Ask yourself, “What can I learn from this?” adopting this mindset turns feedback sessions into valuable learning opportunities.