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Cellphone service not working? You are not alone

A general view of a T-Mobile store on March 26, 2020 in Deer Park, New York. Across the country schools, businesses and places of work have either been shut down or are restricting hours of operation as health officials try to slow the spread of COVID-19. (Photo by Bruce Bennett/Getty Images) (BRUCE BENNETT, 2020 Getty Images)

JACKSONVILLE, Fla. – Trying to reach someone on their cellphone on Monday and can’t?

You are not the only one.

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Downdetector was reporting that the four major cell phone providers — AT&T, Sprint, T-Mobile and Verizon — had experienced outages. T-Mobile was the largest affected, according to the website.

T-Mobile president of technology Neville Ray said on Twitter that engineers were currently working on the problem that was causing issues around the country.

T-Mobile peaked with 119,138 users reporting problems, according to Downdetector. Metro by T-Mobile, had more than 16,000 reported issues. Users across social media had also been vocal about cell service issues.

Verizon spiked with about 8,739 outages. AT&T showed a peak of 3,808 outages on Downdetector. Sprint peaked at 1,794.

LINK: Check mobile phone outages with Downdetector


About the Author
Justin Barney headshot

Justin Barney joined News4Jax in February 2019, but he’s been covering sports on the First Coast for more than 20 years.

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