Saying health officials cannot keep up with contact tracing, Duval County Public Schools announced Friday it’s pivoting to a new way to inform parents about cases of COVID-19 in elementary schools.

“We will continue to follow all of our safety protocols we had in place prior to the closure,” Principal Dean Ledford told students and parents via email Wednesday. If your student still has direction to quarantine from the Department of Health, please adhere to that guidance. These clinics are supposed to notify the health department when they become aware of a positive test. Rolle also wants parents and students to know if someone tests positive, the health department does not reveal that person’s identity. “Please know that when we reach out to your close contacts, they don’t know who told us about the contact.