A Jacksonville councilman has filed a class action lawsuit against a local outdoor kitchen and hot tub company.

One of the most important documents for families after a loved one has died is now one of the most transported documents in the state. Death certificates are now being physically driven to health departments for processing.

The Tennessee Attorney General has launched an investigation into Naussany Investments and Private Lending, the company with Jacksonville ties that was behind the attempted foreclosure sale of Graceland.

A former Jacksonville funeral home director pleaded not guilty to nine counts of funeral fraud and one charge of organized fraud.

Elliott Graham’s attorney filed a motion to reduce his client’s bond, but on Thursday, the court postponed that request and advised his lawyer that more charges are coming. They will revisit that motion when the additional charges are filed.

Customers who contracted with Waterpools Jacksonville are contacting the News4JAX I-TEAM because of jobs left behind and poor workmanship. The owner says it's all because of a recent hospitalization -- the same story he gave us 10 years ago.

The Jacksonville City Council President and the chair of the JEA board both said Thursday they think it’s best to have employees here live in the area they serve.

St. Johns County residents said they want answers and change about what they called a dangerous intersection after a 35-year-old man fatally crashed his car early Tuesday morning on St. Johns Parkway just off State Road 9B.

Customers of a Jacksonville homebuilder accused the company of abandoning projects in a Nocatee neighborhood.

It’s all about breaking the cycle and keeping people out of jail and cutting down on homelessness in Jacksonville — and saving taxpayers money at the same time. And a team of mental health and legal professionals believe they’re on the right track with a program that identifies and treats repeat offenders with severe mental illness and substance abuse problems.

More customers of the Jacksonville office for Honest Abe Roofing are being hit with hefty liens.

The News4JAX I-TEAM has uncovered several eviction lawsuits connected to local well-known entrepreneur Janay White.

Honest Abe Roofing’s corporate headquarters is addressing Florida office closures for the first time.

An attorney for a former Douglas Anderson School of the Arts teacher, who is accused of inappropriately touching an underage student in March, told a judge Tuesday that his client could be nearing a plea change.

More Honest Abe Roofing customers are coming forward to the I-TEAM after getting hit with liens on their homes.

A judge has granted the City of Jacksonville a temporary injunction requiring the owner of Colonial Forest Apartments to take immediate action at the property.

The News4JAX I-TEAM has reported on twelve in-custody deaths at the jail so far this year, including three that were just in the past month and a half. State Representatives Angie Nixon and Tracie Davis are now asking the Department of Justice for a federal investigation. The DOJ responded to their request, acknowledging the letter and referring it for review.

Attorneys for former Douglas Anderson School of the Arts (DA) teacher Jeffrey Clayton, who is accused of inappropriately touching an underage student in March, appeared briefly in court Tuesday.

Members of U.S. Senator Rubio’s team started sounding the alarm last month about a Jacksonville apartment complex after getting a complaint from a resident. The Cascade Apartment complex, formerly known as Kings Ridge, is now part of a News4JAX I-TEAM investigation.

No matter the reason you have personal security cameras in place – whether you’re looking for porch pirates, car thieves, or wild animals -- there are different ways law enforcement can access your videos.

Residents at a Grand Park apartment complex are begging for help. They said they’ve endured horrid living conditions without any repairs for years.

Jacksonville is moving ahead with plans to fix a broken promise by putting people on city sewers instead of septic tanks. It could end up costing billions – over years - using both federal and local tax dollars

An international commercial diving regulator is changing its policies because of three deaths at a now-defunct Jacksonville dive school.

A third family is filing a wrongful death lawsuit against a troubled and now shuttered Jacksonville dive school.

On Wednesday, seniors at a north Jacksonville high school graduated with bravado, but from where? It depends on who you ask.

A well-known Northside apartment complex was recently sold with hopes of transforming the complex with new experiences for residents.

A scathing grand jury report from the Florida Supreme Court details federal flights filled with migrant children coming through Jacksonville International Airport in 2021.

The family of a Putnam County mail carrier fatally attacked by dogs in August is now demanding accountability.

The I-TEAM has been digging into the allegations against a former Nassau County Sergeant, who was also a DEA task force officer, and found possible ties to another drug investigation resulting in the arrest of a longtime Florida Highway Patrol trooper.

Hate crimes reported in America are showing an alarming rise again, according to a revised report from the FBI documenting 2021 cases.

One of the American survivors from the kidnapping in Mexico is expected back home Wednesday, according to her mother.

Small towns and big cities alike are struggling to recruit and retain law enforcement officers amid national controversy over the police profession. Many veteran officers are retiring, leaving agencies in a bidding war for qualified candidates — as they try to hire the next generation to protect and serve.

A Jacksonville woman says her home was listed for rent on several websites without her consent in February.

The News4JAX I-TEAM is digging deeper into damages caused by moving companies, and what we learned may surprise you.

The News4JAX I-TEAM took a look back at crashes that sent vehicles off the Buckman Bridge.

Local contractor and owner of North Florida Leisure, James Couturier, owes tens of thousands of dollars to several Jacksonville homeowners who said they either paid him for screened patios that were not finished, or he didn’t start the work.

It’s all about breaking the cycle and keeping people out of jail and cutting down on homelessness in Jacksonville — and saving taxpayers money at the same time. And a team of mental health and legal professionals believe they’re on the right track with a program that identifies and treats repeat offenders with severe mental illness and substance abuse problems.

The News4JAX I-TEAM has found more than 20 people convicted of felony sex offenses who, according to state law, were ineligible to vote, cast ballots in the 2020 general election and were not purged from the voter rolls until nearly two years later.

The man arrested in connection with the death of Jared Bridegan appeared in Duval County court Monday morning for his arraignment.

The state attorney’s office filed the formal charges against the man arrested in connection with the shooting death last year of a father of four in Jacksonville Beach, Duval County court records show.

A Jacksonville man accused of using a 3D printer to make machine guns and other firearms from his home pleaded not guilty Friday to multiple federal charges.

After obtaining the latest inspection report and a letter addressed to President Joe Biden, the News4JAX I-TEAM has learned some major changes are in the works for the Baker County Detention Center, where there have been complaints of inhumane conditions and the mistreatment of immigrants.

The News4JAX I-TEAM is helping you better understand renters' rights. The most common complaints we receive into the I-TEAM are about mold and maintenance problems.

A Jacksonville man is accused of using a 3D printer to make machine guns and other firearms from his home.

The News4JAX I-TEAM is helping you better understand renters' rights. The most common complaints we receive into the I-TEAM are about mold and maintenance problems.

In a harsh email sent this past May, the Baker County Sheriff’s Office found the staff at the Northeast Florida State Hospital, or NEFSH, reported crimes late and destroyed or altered evidence in criminal investigations.

A Jacksonville Sheriff’s Office task force arrested a husband and wife linked to the mysterious death of a young girl in central Alabama.

The News4JAX I-TEAM is getting answers from legal experts on your rights as a driver -- one day after we told you about a Navy veteran who claims JSO Task force members handcuffed him, illegally searched him and his car, before letting him go.

The News4JAX I-TEAM has uncovered thousands of complaints filed in recent years against a taxpayer-funded transportation company for Medicaid recipients.

The News4JAX I-TEAM is looking into the history of a Duval County Public Schools custodian arrested on child sexual battery and kidnapping charges.

The News4JAX I-TEAM is receiving even more complaints about a Jacksonville fencing company accused of taking deposits and not doing the job.

The News4JAX I-TEAM was granted unprecedented access this week to the federal wing of the Baker County Detention Center that houses more than a hundred immigrant detainees.

A former lifeguard at Jacksonville Beach is telling her story publicly for the first time, alleging a culture of abuse and harassment among lifeguards that was tolerated by the City of Jacksonville Beach.

Marcia Fudge, the secretary of the Department of Housing and Urban Development, met Monday with residents from properties in Jacksonville that receive assistance from HUD.

The News4JAX I-TEAM has new information about a well-known community activist who turned himself in to authorities last week after a warrant was issued for his arrest on an identity theft charge.

The News4JAX I-TEAM has learned new information about the investigation into the drug overdose deaths of two Naval Submarine Base Kings Bay officers back in 2017.

The family of a 21-year-old man who died while on a dive trip is suing a Jacksonville-based commercial diving school.

The News4JAX I-TEAM is digging through thousands of documents just released by the Florida Department of Education. They reveal what textbook reviewers flagged as Critical Race Theory (CRT) and other prohibited topics which led to the rejection of 54 unpublished math books. Governor DeSantis has targeted Critical Race Theory -- saying the book authors are trying to ‘indoctrinate” Florida students.

The News4JAX I-TEAM is looking into complaints about a Jacksonville apartment complex where some residents say they’re offended by the language used in an email from their property manager.

The group that gives commercial diving certifications across the US has suspended a Jacksonville diving school.

We are now seeing new video of the police response to the car takeover of the Ikea store on the Southside.

Members of the national diving community want CDA Technical Institute to stop training students until an investigation is complete following the deaths of two divers.

A Jacksonville Navy veteran tells the News4JAX I-TEAM the retirement benefits he’s been getting for years suddenly stopped in February and that the government now owes him nearly $7,000.

The racing community is saying a contributing factor to crashes involving street racing is all the tracks in Northeast Florida that have shut down for racers.

The News4JAX I-TEAM is looking into more concerns about street racing in Jacksonville.

You think your home is safe because you have a security system. Did you know somone could hack in and violate your privacy? The I-TEAM found how to stop it.

The News4JAX I-TEAM continues to hear from people about rising rents throughout the Jacksonville metro area. So, we wanted to take a look at the ZIP codes with the highest rent increase over the past year, and the one ZIP code where the rent has actually decreased.

City Councilwoman Ju’Coby Pittman on Wednesday evening met with representatives of the Department of Housing and Urban Development and residents of the Hilltop Village Apartments.

There’s a scam alert warning from the News4JAX I-TEAM.

The News4JAX I-TEAM has an update about the ongoing saga of cars doing doughnuts and speeding through private parking lots in Jacksonville.

How to know for sure that the property you want to rent is for real.

The News4JAX I-TEAM is uncovering a rental rip-off with a new twist. With so many people trying to find a home to rent and grabbing what they can quickly, you could get scammed out of thousands of dollars -- even though you think you’ve done the right research.

Tired of all those robocalls? Here's how to fight back and win money.

A local restaurant owner says they had thousands of dollars stolen from them and it appears thieves used a food delivery app to do it.

Pottsburg Creek is back within state environmental standards following a sewage overflow, a JEA manager said Tuesday.

Jacksonville-area hospital workers are sounding off as the News4JAX I-TEAM continues to investigate an issue that’s making them pay back some money from past paychecks.

Taxpayers remain frustrated with no clear timeline on when curbside recycling pickup will resume in Jacksonville.

A global software hack continues to cause problems for Jacksonville health care workers. Some say they’re being told to pay back their employer.

Bacteria levels in Pottsburg Creek remain elevated but are decreasing after raw sewage overflowed into the Jacksonville tributary on Sunday, according to a spokesperson for JEA.

The News4JAX I-TEAM is looking into the issue of large homeless camps around Northeast Florida.

New test results show elevated bacteria levels in Pottsburg Creek, where a pump malfunctioned over the weekend at a wastewater site on Holiday Road, the News4JAX I-TEAM has learned.

The News4JAX I-TEAM is working to get more answers to your concerns about trash troubles in Jacksonville.

If you’ve recently received notice that your rent is increasing dramatically, you are not alone.

Wyatt Green faces eight felony charges that could put him behind bars for years if he is convicted in a trial.

The News4JAX I-TEAM is digging deeper into the frustrations with trash pickup in Jacksonville, taking a look at the contracts the city has with its trash haulers.

Sparks flew Wednesday as the Jacksonville Waterways Commission debated banning coal ash coming into local ports.

The News4JAX I-TEAM has been investigating Carvana, a company that promises "peace of mind" when you buy a car from them. But some local customers told us they’ve had no peace for months – accusing Carvana of failing to follow the Florida law and leaving them unable to get their titles and tags.

The News4Jax I-Team is continuing to look into claims that illegal immigrants are being flown into Jacksonville in the middle of the night.

At Tuesday night’s City Council meeting, members are expected to approve using $4 million dollars in COVID-19 relief funds to help address the trash issue.